Please arrive for your scheduled appointment on time. We would love for you to arrive early and enjoy a cup of Aveda Comforting Tea or experience one of our many calming rituals. If you are late for your scheduled appointment, we will try to accommodate you, but please understand that your appointment may need to be rescheduled. If you must cancel your appointment, we request that you do so at least 24 hours in advance so that we may accommodate another guest who may be on our waiting list.
After your service we offer to pre-schedule your next appointment so that you will always receive the date and time most convenient to you and the service provider of your choice. We will call, text, or e-mail your appointment confirmation the day before your scheduled appointment; you can specify which method would be best for you.